You can use the drops that the pharmacist recommended but shouldn't remove wax from the earcanal, with earbuds (i am not sure how you are removing the wax). You can wipe wax out of the outer ear after you have used the drops. The drops helps to soften the wax so that the hair in the earcanal can move it towards the outer ear. If you clean in the earcanal, the wax can get compacted and form a wax plug over time. By using earbuds one also moves the wax deeper into the earcanal. Discuss the wax problem with your GP and see what he/she recommends as possible treatment. It would also be good if they can have a look at the ear and earcanal to make sure that there is no compacted wax in the canal.
Please let me know if you need any further information
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