Hearing management

Posted by: Siranne Ungerer | 2009/04/14


late comebacks

I have just noticed that you sometimes only post answers 1 week and a half later. How does this help the person writing to you??
One example I saw was posted on the 02/02/2009 and you only answered on the 11/02/2009.
This doesn' t help people with urgent problems.

Expert's Reply


Hearing Expert

Dear Siranne

I apologize for any inconvenience that you might have experienced. We all try to get to the answers as soon as possible but as the experts are also full time professionals, it is often not possible to answer immediately. If for example i am away on projects or conferences, i can not get around to the questions as soon as i would like to.

I agree with you that it can be a problem where the issue is of an urgent nature but please always remember to rather seek immediate medical care for any emergencies. Most of the questions that we deal with are not of an urgent matter, where medical treatment needs to be immediate.

Kind regards
Izabelle Pieterse

The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.

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