Hearing management

Posted by: Sunny | 2019/01/01


Regarding prolonged tinnitus in both ears

I have been suffering from Tinnitus for the last 5 years. I have been to several Doctors including ENT specialist, Neurologist and Psychiatrist. But none able to diagnose the exact cause of hissing sound in my ears. I have undergone several blood tests, brain scans such as MRI, CT scans, and audio tests. All the reports were normal, excluding audio tests where there was a notch at 4k frequency level. While being examined by the Doctors, they conducted various experiments by prescribing medicines such as Ginkgo Biloba, Zinc capsules and other vitamin supplements. Still nothing has worked out positive for me. I am unable to concentrate on my work and my mental capabilities are getting affected now due to memory loss. All this is dragging me into a stage of depression. I would really appreciate if you can advise your views and feedback that can help in eliminating a chronic symptom. Looking forward to hear soon..

Expert's Reply


Hearing Expert
- 2019/01/04

Dear Sunny,

There are many possible causes and contributing factors to tinnitus including stress, a history of noise exposure, hearing loss, medications, and the list goes on. Because it is difficult to determine the exact cause of tinnitus, it is difficult to eliminate or treat this symptom. As the assessments that you have undergone have not yielded any definitive results, I would recommend that you start with trying some strategies to help reduce the impact of the tinnitus on your daily life. This can be done by reducing your focus on the tinnitus, by avoiding spending time in totally quiet environments. Try to play music quietly in the background, or calming sounds such as the sound of waves, nature sounds (which can be downloaded via apps on most smartphones). 

You mentioned that a notch at 4kHz was found during your audiological examination. This may be as a result of the tinnitus, which may be occurring around that frequency region (the pitch of the tinnitus may be around 4kHz and therefore affected your ability to hear the 4kHz tone adequately). 

In terms of your concerns regarding depression, I would strongly recommend that you consult with a psychologist to help you address the emotional reaction to the tinnitus, which is a very common occurrence. As I mentioned previously, tinnitus can be exacerbated by anxiety which often accompanies depression, and the more prominent your tinnitus becomes, the more anxious you become. Therefore, I suggest addressing this as soon as possible, along with trying the to introduce more pleasant sound into your environment throughout the day in order to help you cope a lot better with the tinnitus.

I hope I have been of some assistance

Kind regards

The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.

user comments


Posted by: Anonymous | 2019/01/08

Dear Minette, Thanks very much for your advise and valuable feedback. I have taken a note of your above recommendation and will implement the above suggested strategies in my daily life. I hope this brings a positive change in me on spontaneous basis, even if final cure takes little longer. Thanks again for your help. Best Regards, Sunny

Reply to Anonymous

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