Sorry to hear about this, SD. While chemical factors are significant in making us vulnerable to a Depression, so are stressing and distressing factors in life, such as you describe. Meds can be useful, but they don't deal with the depression-promoting aspects of life, where counselling can help a great deal.
On the medication front, many of us don't react satisfactorily to the first AD we try, so your doc needs to consider available alternatives, and their doses. For the second part of what you need, do push for counselling, and also explore what may be available both through the department / clinic you see, and through a local branch of the national organization SADAG ( the SA Depression and Anxiety Group ) in terms of support groups, where you can meet with others at different stages in dealing with such issues, and share support and practical steps you could take.
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