Our expert says:
I'm wondering whether what you describe in your mom is entirely new behaviour with her ( in which case one would need to wqonder what changed, in her health or situation, to explain such a change ). Or is it that she has always been like this, but either you now find it harder to accept and tolerate, or it has become exaggerated as she grows old ( which often happens ).
Have you tried VERY gently discussing with your mom how much, though you can understand that she finds many things disappointing or upsetting, her habit of grumbling and complaining drives away people who could otherwise be helpful and supportive, because it makes them feel bad.
Surely in the company where she works, it'd be a loust HR department what required someone to be wholly fluent in English to be able to get halp - isn't there someone there who can help her in her own language ?
A psychologist could indeed probably help her - IF she would sincerely seek actual help , and of course if she doesn't resign thus ending her medical aid.
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