Our expert says:
HI Wake Up
Thank you very much for the kind reply. I appreciate your frustration, and as I said it really is something I try my best to avoid leaving it so late before I answer - I hate having to be late and tardy almost as much as you probably dislike receiving late replies. Had I been in your position, I probably would have felt the same.
So thanks a lot, and again, my apologies, and I hope you will continue to visit and ask if you feel you need any advice!
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