Our expert says:
She's making feeble excuses, of course. A srong personality can contro themselves, and does NOT respond so belligerently. Can't you discuss this problem ( which is probably well recognized within the company at large ) with YOUR boss, and with the HR folks ? And make sure you record her confrontational and aggressive characteristic responses in her record. And simply make it clear to her, on record, that sbhe is expected to be polite and to carry out instructions, without being confrontational or challenging, if she is to be of any real use within any team
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