Our expert says:
Its not a question of sugaring things up, but of thinking before you speak, and thinking about the person you are talking to, so as to be able to avoid being unnecessarily and unfairly hurtful. Also, remember, much of this is your opinion, rather than "the way things are". Be like the guy who couldn't think of what to say when people thust a smelly, wrinkly little baby at him, and hit on saying : "Gosh --- now THERE's a baby !" And they were satisfied
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