Our expert says:
I would advise that you purchase an ear cleaner from a vet shop/practice - non prescription. You can also use mineral oil (old remedy). Use the ear cleaner as directed and it will enable you to clean the ear better than with water alone. I generally advise clients not to clean the ear canals with cotton buds as this can push the waxy material into the horizontal ear canal where it can get lodged. If you find that there is severe irritation then you will have to go to the vet to get POM ear drops that will alleviate the irritation and treat the underlying aetiology.
The scratching can be caused by many factors and treating for fleas is the 1st line of treatment. Your dog may be very sensitive to fleas and although not numerous may still be the initiating factor in the skin irritation. It is hard for me to diagnose a problem when I have not clinically examined your pet. However I would advise that you get a medicated veterinary shampoo (oatmeal based) to reduce the irritation, essential fatty acids and maybe a dietary change. If failing that then you will obviously have to visit you local vet for advise in diagnosing the problem
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