Our expert says:
As with all such puzzles, you can't decide what would help or how to arrange it, till we're clear about what's wrong.
Maybe the school can recommend a good child psychologist they work with, who can see him and assess him. There could be psychological or physical problems, which could be helped in their own way ; maybe specific learning difficultuies, which can also be helped. But first there must be a skilled diagnosis.
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