Our expert says:
I tend to agree with John. Bullying must never be tolerated, and there are many reasons why a child on his or her own hesitates to report the culprits. Do, after getting sufficient details from your daughter to be able to identify the culprit, approach the Headmaster and demand that the bully be severealy reprimanded and threatened with expulsion if any further episodes occur. And in due time, warn the High School Headmaster that this boy has a history of bullying, and tell him to keep an eye on him and make sure he isn't able to repeat this offense.
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