Our expert says:
Hi Taya, thank you for your question.
I must start off by saying that I am sorry for the horrible experience you have had and 100% agree with you that customer service is important across all industries. I am a firm believer that even though these procedures are cosmetic they are also medical and as such should be viewed with the same ethical standards seen with all medical procedures.
Your best option would be to contact the Soprano XL distributor to find alternative centers: Best Lasers (Pty) Ltd, 12 Rosmund St. Woodhill, Pretoria, Phone: + 27 12 9989844, Fax: + 27 12 9989844, Email: firstname.lastname@example.org
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