Our expert says:
These symptoms sound like paranoia, and may be related to a number of diferent primary disorders. There's a late-age onset form of paranoid illness like schizophrenia, called Paraphrenia by some ; it can be part of a severe Depression 9 which would respond much better to treatment ) even if depressed mood as such wasn't so noticeable. It can be related to dementia, or to an onset of poor sight or hearing. As you say, it is very difficult for a doctor to help her if she is certain that there is nothing needing help. And because these beliefs and the things she sees are as real to her as anything in your life is to you, she is likely to be resistant to any suggestion that they're NOT real, and very suspicious of anyone who suggests as much. And it's probably more common in relatively solitary people.
Sometimes such a person can be persuaded ( and the doctor pre-warned to conduct a more thorough assessment than usual ) to see a doctor for an assessment of the impact these unpleasant experiences are having on her ( depending on her current system of beliefs about whatver she thinks is going on ) ; and perhaps even to accept treatment to reduce the negative impact on her health, of these unpleasant events, to reduce or reverse whatever harm she thinks has been done to her. But infinite tact and skill is needed. And the aim is to work tactfully within her beliefs, to find a basis for her to want to cooperate for the sake of her health, even if she and the doctor don't wholly share the same view of reality.
Otherwise, the only way in which sch a person can be helped compulsorily and against her will, would be if her beliefs or the stape she was taking to deal with them, were considered to be a serious risk to herself or to others. Then a doctor could intervene for a compulsory admission to hospital for further assessment and treatment, which can sometimes substantially reverse her condition and her fears, and render her again able to live competently on her own.
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