Our expert says:
Hard, cracked heels can be a real problem and require a lot of work to control. Firstly, wearing shoes with an open back is likely to make them worse so try wearing closed shoes with socks. Secondly, daily mainanance is essential to keep the problem under control. Use a pumice stone or similar abrasive device (available at most chemists) to remove the hard skin. Avoid using those that have a blade - they often cause wounds to the heel. Next, apply an emollient such as aqueous cream daily. There are many different products available, try to find one that works for you. Remember; it is not how expensive the cream is or what the scent is like. The most important thing is to use it every day. Massage the cream into the heel well and you should start to see results.
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