Our expert says:
No need at all to feel embarrassed. You're not in the least bit pathetic.
Many of us feel to varying degrees uncomfortable when needing to talk to others on the phone ( indeed, I wonder if this is one of the reasons for the great popularity of e-mail, SMS, and other more indirect methods of communicting ).
There are several reasons why phoning may seem odd, in that you are talking into someone else's ear while a long way away from them, but can't see their face or expressions and responses.
This sort of problem responds well and quickly to Cognitive-Behaviour Therapy ( CBT ), and if you see a psychologist who provides this method, it should be soon cleared up. The same person and method could help you learn to feel comfortable and confident in groups of people and talking in public.
qwerty also makes an excellent point about cheat sheets, or jotting down your main points before making or even taking an expected call.
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