Our expert says:
It is possible that the bacterial infection is resistant to the current antibiotic drops. I suggest a pus swab be taken from the ear canal to culture the bacteria, as you may need to change the current drops. By cleaning the ear properly (not using an earbud) you should be able to clean up to the tympanic membrane without causing discomfort or trauma to you daughter. In cases of poor response, one may have to either do a proper eartoilette under anaesthetic, or be able to instill an ointment into the ear canal. I think you will have to consult an ENT on these options, as none of these procedures can be performed if you have not been instructed clearly how to do them.
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