Posted by: SUN | 2007/04/20


For your information - letter I have received today.

19 April 2007

Dear Breeder,


Royal Canin South Africa has just confirmed the results of tests conducted on Vets Choice and Royal Canin dog and cat dry pet food products manufactured between March 08, 2007 and April 11, 2007 and subject to the recall announcement earlier this week.

The affected products contained corn gluten contaminated with melamine. The contaminated corn gluten was delivered to Royal Canin by a South African third party supplier and appears to have originated from China.
All necessary measures have been taken in full coordination with the South African Veterinary Association (SAVA) and the Petfood Industry (PFI) to ensure this contamination does not happen again.
All other Vets Choice and Royal Canin products (including products made in South Africa before March 08, 2007 and products made outside South Africa) are not affected and can be safely fed to pets.

We at Royal Canin want to express our support and condolences to owners whose pets may have fallen ill or passed away as a result of eating our food. As animal health professionals and pet owners ourselves, we know this situation causes suffering for pets and concern for their owners as it has for our entire Royal Canin team. We would also like to extend our most sincere thanks to all the Breeders for their continued support and understanding throughout this difficult time.
We will be in communication with you on a regular basis with regular updates as to how we are going to handle all the issues that will arise from this incident.

Gregory Watine
Managing Director

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Our expert says:
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Thanks for sharing this letter. Hopefully those who have been feeding Vets Choice and Royal Canin will be encouraged. Oncde again our condolences to those who have lost pets and our thoughts are with those who have pets that are ill as a result of the food.

The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.

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