Our expert says:
Caren, I posted an answer on the 21st of March, but it looks like you didn’t receive it. The best would be to have some puss sent away to find out what the causative organism is. Once it’s been identified, she will need to take the appropriate antibiotics until they’ve all cleared up. You can get some Hibiscrub® soap from the pharmacy and she should wash the affected area daily. You will also have to take her to the doctor to make sure that she doesn’t have an underlying disease like diabetes or anaemia.
If the above doesn’t sort out the problem, the best would be to see a good dermatologist and see if he can’t help. Good luck.
The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal
advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.