Our expert says:
You tell them, calmly, pleasantly, bu firmly, that they have a disorder which will respond very well inded to proper treatment, and that you, not being a qualified shrink, cannot handle this or provide what they need, but you will gladly help her to make an appointment to se a good local psychiatrist for a full assessment and treatment. YOu tell them that often such a condition arises for largely chemical reasons, and one may not be able to understand WHY it has arisen, but fortunately you don't need to understand WHY to be able to clear it up.
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