You're not alone. In a survey of British workers, half said that they have come close to punching a colleague. Common occurrences such as a faulty computer, too much work and annoying workmates were the main cause of "office rage". And women were more likely to snap than men.

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Workers can cut tension by avoiding gossip, talking to managers and not disturbing colleagues. Bosses should recognise and sort out any conflicts early, listen to staff complaints, avoid overcrowding and set realistic workloads and deadlines.

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