Hearing management

Posted by: Calll center | 2009-09-10


Ear pounding

i have been working as a call center agent for 2 years.durin my first year i was using my rite ear.now i am using my left ear because noe the rite ear become so painfull.i couldnt even sleep at first.no i dont use it any more.so my left ear has started again.
i dont know what to do..i went to c a doctor here at work he told me nothing i wrong.
we use head sets.i dont know waht to do anymore.
they can both become so painfull at times and start the pounding..i told my supervisor about this and he said if that doctor said i am fine then i am fine.i know a lady who was doing the same job shes always having cotton wools in her ears now.shes now helping people with their paper work they didnt give her a decent job after they got a letter from her doctor that she is sick.what could be the problem,.and what can i do.t
thank you.

Expert's Reply


Hearing Expert

Dear Call Center

If you are still concerned about your ears, it would be best to see an Ear, Nose and Throat specialist and make sure that all is in order. It is also advisable to have your hearing evaluated by an Audiologist, to make sure that your hearing is as it should be.

It is also important to remember to clean the equipment that you use at the call center and the over the ear headsets, tend to be more hygienic. You can try those, if you are not already using it.

If you need any referrals to professionals in your area, please let me know and i will gladly refer you (izabelle@widex.co.za). Feel free to let me know if you need any further information

kind regards
Izabelle Pieterse

The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.

user comments


Posted by: yolanda de Lange | 2009-11-08

48 years old
suffering from tinnitus
what is the cause ?

Reply to yolanda de Lange

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