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24 November 2010

Work teams sharing negative emotions are better at problem-solving

Work teams who openly express their negative feelings share more information, have greater solidarity and are better at solving complicated analytical problems, a new study has found.

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 Work teams who openly express their negative feelings share more information, have greater solidarity and are better at solving complicated analytical problems, a new study has found.

Many businesses and organisations want employees to limit negative emotions and only show positive ones. But a study from the Netherlands suggests that isn't always the right strategy.

Participants were shown cheerful or sad films and then monitored as they worked together on difficult decision-making tasks. Groups who saw a sad film and then talked about it before they started their task did the best on their assignment.

Working as a team

Dutch researcher Annefloor Klep also gave certain groups the impression that there was a problem with their relationships. If the members of these groups talked about these problems, they quickly put them aside and worked as a team on their task.

The study also found that sharing positive emotions can help with creative tasks, especially if team members are sure about their feelings. However, a team handled analytical tasks better if its members shared negative emotions.

Sharing emotions can benefit teams that often work together over long periods of time, Klep concluded.


(Copyright © 2010 HealthDay. All rights reserved.)

 
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