Our expert says:
Hmm - your first major HR problem in your new post - and its your own ! Can't you approach her as former HR manager to ask for answers to your very reasonable questions ? With your experience of being expected to do more than one job without extra pay, it's very fair for you to ask these questions, and for them to answer them.
When you mention how big bosses are reluctant to follow proper HR lines, I wonder if this might be why the HR head i stepping down from that post ? Maybe you can politely raise the issue of managers no respectin HR procedures and their chronic reluctance to follow such guidelines, and suggest this problem needs to be dealt with before anyone could succeed as HR manager ?
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