Our expert says:
I'm not so sure about the "hormonal imbalance" diagnosis, which, unless made by a specialist Endocrinoligist ( a hormone specialist ) I doubt - it gets made too easily, and too often wrongly, by GPs. And without the best expert guidance, adding hormones to treatment of a badly diagnosed condition, can in itself mess up one's mood and make one feel hypersensitive to getting unhelpfully upset.
Cognitive work, if by that you mean psychotherapy in the Cognitive-Behaviour Thwerapy, CBT style, ought to be really helpful, and if sometimes it seems less so, its more likely to be because its not being done well enough or tried hard enough.
Try to focus your caring better - you can be effective in making small but useful changes in direct local matters where you have influence ; don't blame yourself for the Greek Financial mess or the crisis of the Euro - nothing you did caused those situations, and nothing you could do would improve them. That is the task of others, who are much more directly responsible. "Caring" about problems over which you have no control, is useless to those affected by the problems, and harmlful for you.
Only a good CBT therapist working closely with you, can identify your various triggers, and help you learn to desensitize them.
That some people are more higly sensitive has been recognized for decades and longer, and nevr discovered by Elain Aaron - don't mistake what someone labels a condition in order to sell a book, with an actual useful discovery. And that sort of "discovery" may descibe rather than explain, an actually well-recognized situation, without necessarily contributing usefully to its solution.
Review how unnecessary and unhelpful your wrath or horror at such situations really is. SO a colleague accidentally did a task that had been assigned to you. Does that have to be a disaster ? Do something else, now you have some extra time.
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