Our expert says:
A grey matter indeed. very grey. But what can you do but calmly tell her the truth ? A lie will be revealed, in time, and a second lie will indeed probably end the relationship if she is sensible.
Can't someone from the bank confirm that there is a problem being investigated, but that there is an unavoidable delay before you can get a case number ?
Sadly, this situation points to the later problems caused by lying the first time round. It's like the old European story of the Boy Who Cried Wolf ? A boy who was sent out of the village each day to herd the sheep or cows, decided it was fun to cry an alarm of "Wolf ! Wolf! " and see the villagers come running to save him and find there was nothing wrong at all. Then the next week a wolf did come. And he screamed for help. And nobody came. And the wolf ate him.
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