Our expert says:
It is indeed, surprisingly often, a choice, just as unhappiness is often a choice. And studies have shown that people appreciate you and like your voice much more over the phone, if you smile as you are speaking.
And thank goodness, you are talking about real and genuine friendships, rather than the phoney virtual friendships of Facebook and its ilk. Yes, too, anger is hard work and very tiring. And you sound far too sensible to be a motivational guru ! I think I could sense you were smiling as you typed ?
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