Our expert says:
It does sound as though you have low self-esteem, quite possibly a degree of social anxiety disorder and counselling could help you to improve that, and it responds reall well to treatment. Realize that clients and visitors have not come to evaluate the receptionist, and are wrapped up in their own thoughts, plans and worries, and maybe also their own self-consciousness and worry about the interview or meeting ahead of them. Its really rare for them to manage to notice or remember the receptionist. UInless perhaps you insist on dressing entirely in red and turn cartwheels across the floor. In which case they may just notice, before returning to their own worries.
Don't wory so much about HOW to communicate and just do it in simple and less complex ways.
Say something about the weather, say something nice about what someone is wearing, whatever. And if they don't seem interested to may conversation stop assuming this means there's something awful wrong with you - it probably just means they're pre-occupied with their own concerns, and can't be bothered to think about someone else - you or whoever else might be sitting at the reception desk
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