Our expert says:
I think you should write a complaint to the headoffice and mention the branch/es involved. It is not always easy to spot diagnose certain diseases ( e.g. shingles may start with pain and the rash may only appear 24-48 hours later), and some diseases may also develop e.g. start off with a throat infection and then develop into a more complicated infection later on like the herpes stomatitis - not that it is an excuse to over prescribe antibiotics all the time!
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