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Question
Posted by: Cara | 2012/08/20

Ombudsman

We have lodged a complaint with the Ombudsman (motor vehicle industry), to which we have not yet responded. They ignore our emails and messages etc. Where do we lodge a complaint about the Ombudsman - not your area of expertise I know, but maybe one of the readers can assist? Many thanks

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Our expert says:
Expert ImageCyberShrink

Hmm. If the Ombudsman is who you're supposed to complain to when companies dont respond, who do you complain to when the Ombud doesn't respond ?
Do try hellopeter, which can at times work wonders.
And what happened to that call-line at the Presidency which was supposed to help with service-delivery problems ?

The information provided does not constitute a diagnosis of your condition. You should consult a medical practitioner or other appropriate health care professional for a physical exmanication, diagnosis and formal advice. Health24 and the expert accept no responsibility or liability for any damage or personal harm you may suffer resulting from making use of this content.

3
Our users say:
Posted by: Gogo | 2012/08/20

They are useless and they will remain useless

Reply to Gogo
Posted by: Anon | 2012/08/20

The only thing I can think of is hellopeter, not really sure if its applicable to the Ombudsman, but might be worth a shot if you haven''t tried it yet.
www(dot)hellopeter(dot)com

Reply to Anon
Posted by: cybershrink | 2012/08/20

Hmm. If the Ombudsman is who you're supposed to complain to when companies dont respond, who do you complain to when the Ombud doesn't respond ?
Do try hellopeter, which can at times work wonders.
And what happened to that call-line at the Presidency which was supposed to help with service-delivery problems ?

Reply to cybershrink

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