Our expert says:
Next time the boss is due to buy stationary, remind him that she always forgets to ask him in time, so he can ask her. Suggest that each secretary is asked in writing to specify what they need each time, and if they don't provide their list in time, they can supply themselves.
And when she asks you for stationary, just calmly say "NO, I need this pen - there should be more in the cupoard if you ordered some. "
When the bookkeeper startsn moaning again about an old mistake, just say pleasantly - "we've alreadt discussed and corrected those problems - is there something NEW I need to deal with ? "
Actually, from your description, it sounds as though the bookkeeper is having serious problems of her own and failing to cope.
Isn't it possible to just have a calm discussion with your boss, explaining that you have some problems you'd like to clear up if possible, and would appreciate his advice and help ?
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