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Question
Posted by: Controlfreak | 2011-06-12

My life if out of control

Hi, usually it is work that is getting to me. But, in the last week my townhouse that I''m renting started falling apart. All the tiles in the lounge lifted up and it is a no go zone. The dogs and I have spent the week in the bedroom. The estate agent is of no help. He screamed at me calling me stupid when I followed up on the progress on Thursday. Then he sends someone at 6 am in the morning the come and look at the sliding door. Luckily the guard at the gate thought the man looked suspicious and did not let him in because I did not make a reservation for him. When I returned home I found out that the owner arranged access himself for the repairman without my knowledge. I sent the estate agent an e-mail saying that they should make arrangments in advance and I will be happy to accomodate them. Am I overreacting? I feel I need to move here ASAP and started looking for a place to stay, but I don''t want to take the first place that comes along. I looked at a place over the weekend, but alternations will have to be done to accomodate my dogs. Am I a bad person for just wanting to move out and leave the keys with the security? Who does the estate agent think he is screaming at me at the top of his voice and calling me stupid? And he was dumb enough to put it in writing.

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Our expert says:
Expert ImageCyberShrink

Neither over-reacting nor a bad person ( why on earth would you think that, simply because you find unreasonable people to be unreasonable ? )
Look up the Estate Agents Board and report the screaming agent to them, including a copy of his e-mail and a summary of his misconduct.
But as Maria says, the owner sounds more reasonable, and don't get yourself into needless trouble by moving out precipitately.

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4
Our users say:
Posted by: Controlfreak | 2011-06-13

Firstly, I do work long hours during the week, but not longer than the average person. I leave home early, but unless I''m travelling I''m home by 16 30. And weekends I work from home. My dogs are spoiled and well looked after.
Secondly, it is the owner who arranges for people to come and fix the sliding door at 6am in the morning without prior notification. He is being unreasonable not arranging access with me. He may have arranged for the sliding door to be fixed, but there is still no action on the tiles. Which is the main problem. So, no - the owner is not being reasonable. He arranged the fixing of the door at 6am to annoy me, nothing else.

Reply to Controlfreak
Posted by: cybershrink | 2011-06-13

Neither over-reacting nor a bad person ( why on earth would you think that, simply because you find unreasonable people to be unreasonable ? )
Look up the Estate Agents Board and report the screaming agent to them, including a copy of his e-mail and a summary of his misconduct.
But as Maria says, the owner sounds more reasonable, and don't get yourself into needless trouble by moving out precipitately.

Reply to cybershrink
Posted by: Animal lover | 2011-06-12

Yo have dogs but work long hours and weekends! Dont the dogs feel neglected?

Reply to Animal lover
Posted by: Maria | 2011-06-12

The estate agent is certainly treating you badly, and it''s not acceptable to let people into your living space without your knowledge. However the owner appears to be taking your complaints seriously and getting the place fixed up? Unless you''re at the end of your lease agreement you could face legal difficulties if you just up and leave. You come across as overly emotional and not thinking clearly. Nobody wants to be treated like dirt and I think you should complain to the owner about the way that the estate agent is behaving. But do you really want to give this rude person so much power over your life that you are considering moving out, something that is usually rather inconvenient to do?

Reply to Maria

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