Our expert says:
Ask each of them, separately, very nicely to understand that this is hurtful for you, and that you hope they will be big enough to make peace with each other. You might hint that the other person recognized that they MAY have been in the wrong, but that they feel too awkward and shy to admit it, so ask each person not to insist on a specific apology. Both can admit that they regret that this incident became hurtful to you all, and that indeed it ever happened, and make peace for everyone's sake
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