Our expert says:
Sounds rather too democratic --- delegates may validly provide feedback about how they experienced a function, but should not get into interfering with management decisions, or hiring /firing issues. It sounds as though the woman in question had caused numerous disasters previously, and her sacking isn't strictly about your function or yourself.
Our country is threatened by this sort of people, who not only accept lousy service, but demand that people should remain in a job permanently even if they are obviously unable to cope with it. That does no good to anybody. You acted properly and exactly as any responsible person should. The hosting company made their own independent decision, and the worker is protected by the law, but not immune to foring if she is generally incompetent.
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