Our expert says:
Try hellopeter.com, a useful SA site for complaining about bad servces. I rassle with the Pretoria / Tshwane City Council which is incredibly negligent in almost everything they do to their capive ratepayers.
They hide from us by having only one phone-number for the entire council, devoted to preventing you from actually speaking to the person causing your problem or who ought to be solving it, and never corrrect their sometimes enormous errors. There is no sense of responsibility and no conscience. They don't need to care, so they don't care
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