Our expert says:
I am slowly but surely making my through the backlog, but thought I'd jump in here lest World War 3 start on the site with James' response!
I am sorry that I haven't answered your question (and others) within the week stipulated. Anything I say will sound like an excuse, but the reality is that I answer these questions when i can, and the "one week period" was put in there (not by me, but by Health 24) because I do travel a great deal in my paid jobs. Travel is unpredictable at best, and so for example, I am currently in the UK, but have been unable to get internet access for the last week.
Usually, when I'm away for work, I can still squeeze in 30 minutes every second day to work through your questions, but sometimes I can't.
And while I'm sorry it means you wait on occasion, I also can't be too remorseful about it (at the risk of sounding callous) because as James points out (a little too belligerently, but nevertheless, accurately), I am employed by other people, and myself, and so my time is not entirely health24's.
I therefore do the best I can, I usually manage, but in periods with a lot of travel, it gets difficult and then I fall behind. Just how it is, and I guess that's the price you pay, because you certainly don't pay any other price.
So I'll continue working through the backlog tomorrow (it's now 1am in London) and hopefully be on track, within that one-week period by the end of the weekend. And I'll keep on it from then on. In the meantime, if your vote gets off the ground, let me know how the results are looking.
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