Our expert says:
I've passed across a copy of your message to a couple of Very Senior folks in H24, as I'm sure they're not aware of this problem at this time.
The forums closed, as usual, for a time over Christmas / New Year, and all the Experts were informed of this. If they were taking leave at some different time, they were asked to notify H24 and that would surely have been announced on their forum to inform readers and users.
Are you referring to an expert or experts who are not at present answering ANY questions within their forum, or is one ( or some ) not answering some specific individual questions ?
Thanks for your kind comments - I do my best. In so many areas where I need help or service, from Telkom to Eskom, I find nothing, so I don't like to inflict similar disappointment on anyone else if this can be at all avoided.
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