Our expert says:
I gather this is a response to someone else who responded unpleasantly to these messages ?
As it is in the nature of this site to allow people to post anonymously ( and there an e-mail address is given, voluntarily, it could be a completely fictiitious one ). So I don't have a way to follow-up a particular individual.
I do hope that people like the person you are referring to, would have the kindness to respond later and let us all know how they are. But often this doesn't happen. And it's not necessarily a bad sign, in that many people who are helped, satisfied and even happy, toddle off and carry on with their lives, not thinking of returning to re-assure those who they had earlier involved.
And if it was the person who wrote about feeling suicidal who responded unpleasantly to some of those who tried to help - well, folks, welcome to the club ! Over the years I have noticed that it is often the people you have worked really hard to help who leave without a word of thanks or with a word of abuse, and sadly the opposite - the people who you dearly want to help but for some reason are unhelpable, who are often touchingly grateful to you for at least trying.
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