Our expert says:
The operation has rendered your moms ear very rigid so with cabin air pressure she cannot equate the outer air pressure to her inner pressure felt hence the pain.
She may find short acting nasal decongestant sprays may help. Taking anti histamine night before and on day of flight could be considered as well as pain medication. She should practice the Valsalva manoeuvre, pinching the nose closing the mouthand blowing short and spharp 10 times a day5 days prior to flight.
Hope that helps.
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