Our expert says:
I wonder what idiot made her a manager if she really has the shortcoming you describe ? If the bif boss calls you directly on important matters, this probably indicates that he knows about her, my puzzle is wht he tolerates her. Could you talk directly with him ? Or is there an HR person or dept you can talk with ? Do you really have to remind her and protect her, rather than allowing her to face the consequences of her own carelessness ?
As usual, Purples response is sensible and useful read it carefully.
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