Our expert says:
This could very well be Depression, and would respond well to proper treatment - encourage her to see someone for a proper assessment and a discussion of treatment options. There's no point in continuing to feel miserable when it may be very much soluble.
The value in proper, CBT-style therapy is not only that it will help relieve her depression now, but it will help her to learn problem-solving and other techniques which can thereafter apply herself, when different problems arise.
And maybe you need to recognize the significant difference between feeling "blue" ( when your approach might be helpful ) and when it goes beyond that point, to become a chemical depression where the person needs chemical assistance to correct the chemical imbalances, so that they can regain their own capability to deal with speific problems
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