Our expert says:
If she is as totally spoiled as you suggest, it has presumably been you and your spouse who have been spoiling her, and with basic simple child discipline measures and trainin, she could learn to behave better. I'm not at all sure hat Controlled Crying is the best move --- maybe consult a local child psychologist for advice on structuring a more kindly and efective way of teaching the older child how to behave more conveniently. The hormonal changes of the second pregnancy could be making it more difficult for you to cope, too, so maybe some attention to your own mood migh be helpful, too
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