Our expert says:
As far as I know you're right that there are procedures to be followed and a proper grioevance process, and you're probably entitled to know who has complained about you ( otherwise its too easy for a grumpy boss to invent "complaints" ), but lets see - other regular readers here are far more familiar with the relevant laws and rules. Yes the complainer cant be forced to make the complaint publically, but if they dont the complaint should not be taken seriously except in special circumstances.
I'm not clear from your message whether you have an HR department or person who is helping - they should me
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